Customer Support Channels
A 1–hour Response Guarantee
Giving good quality support in a timely manner is our top priority, so we backup each cloud hosting plan with a 1–hour ticket reaction warranty. The moment you supply a ticket or post an email, our customer support staff will do all they could do to provide the most acceptable remedy for your issue and to offer you information quickly.
A Top–quality Support Service
You can write to us 24x7x365 with any issue you’ve got in connection with GARP Hosting’s products. We now have experts on duty everyday to give you instructions at any time when required. You can use the ticket system or post an e–mail at any moment, alternatively you can grab the phone or use the online chat within working hours.
An Intuitive Help Section
We have included a complete information base into the Control Panel to assist you to get hold of valuable step–by–step information anytime. Each part of the Control Panel features its own contextual help area featuring a variety of how–to posts. We have also made videos to offer you a greater visual representation of just how to perform any presented process.